Legal

Terms & Conditions

Last updated August 2026

By placing an order, booking a seat or subscribing through this site, you accept the following.

Products and services

Coffee is roasted to order and ships within 48 hours of the roast date. Brewing equipment ships from stock. Brew bar reservations and class bookings are subject to availability.

Pricing and payment

Prices include 13% Greek VAT on coffee beans and 24% on equipment, classes and brewed drinks. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Greek-bank instalments through Viva Wallet (Alpha, Eurobank, NBG, Piraeus).

Delivery

Greece 1–3 business days, EU 3–7, international 7–14. Free shipping above €25 in Greece and €60 in the EU.

Subscriptions

Plans renew automatically on your chosen cycle. Pause, skip or cancel from your account dashboard any time before the next roast date, which is the Tuesday before shipment.

Reservations and classes

Brew bar tables are held for fifteen minutes past the booking time. Classes are refundable up to 48 hours in advance; no-shows forfeit the fee.

Intellectual property

Site content, photographs, lot cards and brand assets are © BrewCraft 2017–2026. Use without written permission is not allowed.

Liability

We are responsible for the quality of our products and services. We are not responsible for indirect or consequential damages.

Governing law

Greek and EU law. Disputes fall to the courts of Thessaloniki, with prior recourse to the EU ODR platform.

Questions

Ask a person instead

If anything here is unclear, email [email protected] and someone who works here will answer.