Eleven people roast, pour, pack and answer the phone. These are the ones you are most likely to meet in the shop or on the other end of an email.





Five more people, none of whom wanted their photograph taken.
Runs the whole subscription pipeline from roast scheduling to courier pickup, and calls any customer whose parcel is even a day late. Also the official cinnamon-bun taster.
Came to us from the Filter Fundamentals class as a student in 2023 and never really left. Runs Saturday mornings on the bar.
Weighs, valves and labels every bag that leaves the roastery, and knows the courier drivers by name.
Handles trade orders and the calibration calendar, and covers the phone when Marios is on the road.
Second pair of hands on the drum since 2024, and the person who rebuilt our maintenance schedule after the W15 write-up.
Warmth first, skill second. Every new barista spends their first fortnight on the bar with Eleni and their first month cupping twice a week, whether they arrive from another roastery or from a bookshop.

Visited Thessaloniki for three days and went to BrewCraft every morning. The flight of three Ethiopia lots that Eleni put together changed how I think about Ethiopian coffee.